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DeSinyo Leisure Sdn. Bhd. (DL) was incorporated on 04 March 1991...
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: RESERVATION / DEPOSIT / FULL PAYMENT

A deposit of USD250 per person is required to confirm your reservations. If the total cost of your package is less than USD250 per person, full payment must be made. Final payment of the tour price must be made 60 days before departure date of the tour. Failure to comply may result in automatic cancellation of your reservations. Full payment must be received if reservations are made within 60 days prior to departure and are subject to space availability. We honor Visa, MasterCard, and American Express for payments. Please follow the directions in the Credit Cardholders Authorization box for payments.

: BOOKING REQUEST

Booking requests can be accepted by fax or e-mail using the pre-designed booking request form attached. All information must be clearly stated. Any amendment must be notified quoting DeSinyo Leisure Sdn Bhd confirmation reference. Booking requests made within 3 working days prior to date of tour commencement will not be accepted.

Upon confirmation of booking requests, DeSinyo Leisure Sdn Bhd shall reply in writing. Hotel/Tour vouchers will then be issued upon request.

: CANCELLATIONS

All cancellations must be in writing and received by DeSinyo Leisure Sdn. Bhd.
The following scale of cancellation fees will apply when cancellation of reservations regardless of the reason is notified.

No. of days before tour commencement Cancellation fee
Deposit Date to 30 Days Loss of deposit
29 Days to 15 Days 50% of the total tour cost
14 Days and Less 100% of the total tour cost

For NO-SHOWS, there will be no refunds. There will be NO REFUNDS given for ANY unused services including missed ground arrangements, sightseeing, meals or hotel accommodations.

: BOOKING CHANGES PENALTIES

Changes to confirmed and/or existing reservations will incur a USD25 fee per change. Once documentation is issued, any changes thereafter will be USD50 per change for re-issuance of any documentation. An additional charge of USD100 per ticket per change applies for the re-issuance of air tickets.

Note: THE CHANGE PENALTIES STATED ABOVE ARE IN ADDITION TO THE APPLICABLE CANCELLATION CHARGES.

: TRAVEL DOCUMENTS

It is the responsibility of the individual traveler to ensure that proper documentation is obtained in advance of the trip. Each passenger must be in possession of a valid passport, which must be valid for more than 6 months AFTER his or her return date of travel. Visa requirements must be met for travel to certain countries and/or areas. Check with DeSinyo Leisure Sdn. Bhd. for up-to-date requirements and information. DeSinyo Leisure Sdn. Bhd will assist, but will not be held responsible for obtaining the necessary documentation. Each traveler should check with the appropriate embassy of each country they would be visiting to verify the required documents. Any missed tours, flights, services and additional charges incurred as the result of improper documentation is the sole responsibility of each traveler and the above stated cancellation penalties and amendment service charges apply.

: ACCOMMODATION

All hotels used in our program are carefully selected and on twin sharing basis. Hotel rooms are "run-of-the-house" unless stated otherwise. Room size, features and amenities may vary. All hotels are subject to change. We reserve the right to substitute hotels of the same or similar category. Hotel accommodation, which is cancelled within 14 days of your stay incurs a 100% cancellation charge. These charges are in addition to the cancellation fees levied IN section 8.2.

: AIR TRANSPORTATION

The services of Malaysia Airlines for transportation over routes flown by these carriers and the services of an IATA or ARC carrier and/or their affiliates may be used over other sectors. Special airfares are used and are subject to change without notice.

: TIPS AND TAXES

Except for airport departure taxes and customs user fee, all taxes at the hotels are included. However, tips of a personal nature have not been included.

: TOUR PRICES

Prices stated do not include the following: Airport departure taxes, charges for passports, visas, excess baggage, and items of personal nature. All fares and rates are based on tariffs, rates, prices and foreign exchange levels in effect as of February 1, 2001 and are subject to change. In the event of an increase in prices, participants have the right to cancel the trip at no penalty within 3 days of notification of such an increase and receive full refund of all monies paid. Prices are valid for travel from April 2002 to March 2003.

: MEALS
Meals specified in the respective itineraries will be provided.
: BAGGAGE

Specific questions regarding luggage requirements and/or restrictions should be directed to the airlines used in each tour/package/reservation.

: TRAVEL INSURANCE

The purchase of travel insurance is highly recommended to protect your investment. We strongly recommend that you purchase travel insurance including Health and Accident Insurance. DeSinyo Leisure Sdn. Bhd. offers a travel insurance package. Brochures are available and phone numbers provided for questions or suggestions on purchasing insurance to meet your needs. Neither DeSinyo Leisure Sdn. Bhd. or any of its agents shall be responsible for luggage that is lost or damaged during the air or land portion of you tour.

: RESPONSIBILITY AND DISCLAIMER

DeSinyo Leisure Sdn. Bhd, and/or its agents act only in the capacity of agent for its travelers in making arrangements for transportation, hotels and other services that are incidental to the travel that is being purchased. As agent for the travelers, DeSinyo Leisure Sdn. Bhd makes the following disclaimers: It does not assume any liability whatsoever for any injury, damage, death, loss, accident, or delay due to any act of any carrier, hotel, restaurant, company or person rending any of the service included in the tour. It does not assume any liability or any injury damage, death, loss, accident or delay caused by strikes, civil disturbances, hostilities, act of war or other force majeure. Further, it accepts no responsibility for any damage or delay due to machinery breakdown, quarantine, weather, or caused beyond its control. It accepts no responsibility for any omission, delay, re-routing, additional expenses, or other events resulting from improper heath certificates, or necessary documents to enter or depart a country, or acts of any government authority. It also reserves the right to decline to accept or to retain any person as a member of the tour. It reserves the right to adjust the itinerary or to substitute hotels or to cancel a tour prior to departure.

DeSinyo Leisure Sdn. Bhd. does not own or operate any of the suppliers of services or accommodations for your trip. As a result, it is not responsible for any negligent or willful act or failure to act of any such supplier or of any other third party over whom DeSinyo Leisure Sdn. Bhd. has no control.

: COPYRIGHT

All rights reserved. No part of this work covered by the copyright hereon may be reproduced or used in any form by any means-graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems-without written permission of DeSinyo Leisure Sdn Bhd.

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